What is an Incident Response Plan and why does my organisation need one?
An Incident Response Plan is the governing document that defines how your organisation responds to a cyber incident. It covers roles and responsibilities, decision-making authority, escalation paths, regulatory notification obligations, and communication protocols. Without a current, tested plan, those decisions are made under pressure, for the first time, during the incident itself. Theos builds plans that answer those questions before they arise.
What is the difference between an IR Plan, an IR Framework, and a Playbook?
The Incident Response Plan is the governing document covering who is responsible for what and how decisions are made. The Incident Response Framework defines the stages of response and the actions required at each stage. Playbooks operationalise the framework for specific incident scenarios, providing step-by-step guidance for defined incident types. The three work together: the plan sets the structure, the framework defines the stages, and the playbooks provide the operational detail.
Which incident scenarios do Theos playbooks cover?
Theos develops playbooks for the scenarios most relevant to your organisation and threat landscape. Standard scenarios include ransomware, malware outbreak, DDoS, data exfiltration, business email compromise, insider threat, and website defacement. Scenario selection is agreed during engagement scoping based on your industry, environment, and the threat actors most likely to target your organisation.
How does IR Preparedness connect to the Tabletop Exercise programme?
Theos recommends connecting IR Preparedness directly to a Tabletop Exercise. The exercise tests the completed documentation under simulated pressure, identifies gaps in the plan, and produces an updated version that reflects what the exercise revealed. Organisations that engage both services have IR documentation that has been stress-tested before a real incident requires it to hold.
How does IR Preparedness connect to the IR Retainer?
The IR Retainer is most effective when backed by current IR documentation. For organisations onboarding a retainer, an IR Preparedness engagement ensures the Theos DFIR team is working from documentation that accurately reflects the organisation’s structure, decision-making authority, and escalation paths. Retainer clients receive priority access to IR Preparedness as part of their proactive service draw-down.
How frequently should IR documentation be reviewed and updated?
IR documentation should be reviewed and updated whenever a significant change occurs in your environment, your regulatory obligations, or your organisational structure. As a minimum, Theos recommends an annual review. Following a security incident, a tabletop exercise, or a significant change to key personnel, an earlier review is warranted. Theos provides maintenance guidance as part of every IR Preparedness engagement.
Do regulators require documented incident response plans?
Yes. MAS TRM in Singapore, HKMA iCAST in Hong Kong, BNM RMiT in Malaysia, and BSP frameworks in the Philippines all carry requirements around documented incident response capability. The specific requirements vary by framework and by the regulatory classification of your organisation. Theos builds documentation structured to satisfy those requirements and to support regulatory examination.